Overview:    

Position Timeline: Accepting applications through July 7. Tentative start date for the position is August 2025. 

Job Summary:

Our Operations and Exhibit Manager ensures the Museum is a clean, safe, welcoming, and engaging place to play, learn, and explore. This position oversees the day-to-day operation of the Museum’s facility and exhibits, ensuring all elements are maintained to the highest standards of quality, safety, cleanliness, and creativity. This role blends operations expertise with a playful, hands-on approach that supports exceptional visitor experiences. 

Qualifications:

- Bachelor’s degree in related field is preferred, but not required.

- At least 5 years prior related professional experience, such as facility or building operations, project management, museum or cultural attraction work, or operations team leadership, is required.

- Proven strong leadership and management skills with success in talent development and performance oversight.

- Shows a passion for and commitment to the Museum’s mission, vision, and values.

- Ability to follow and enforce established systems, processes, and procedures with consistency and accuracy.

- Commitment to maintaining high standards of cleanliness and organization.

- Strong organization and ability to manage multiple projects and meet deadlines.

- Excellent written and verbal communication skills.

- Self-motivated and able to work independently.

- Great attention to detail.

- Strong analytical and problem-solving skills.

- Communicates effectively and interacts genuinely with people of all backgrounds, abilities, and life experiences.

- Team player with ability to collaborate and cooperate.

- This role requires an active, hands-on approach, including standing and walking for extended periods and performing physically demanding tasks that require the whole body, such as lifting, balancing, bending, moving objects, and handling materials to ensure a clean and safe environment for our visitors.

- Work is completed both indoors and outdoors, sometimes in varying weather conditions.

- This role must be completed onsite and some flexible scheduling options may be available.

- Some evening, weekend, and holiday work will be required.

- This position reports to our Deputy Director.

Job Responsibilities:    

- Supervise, train, and develop team members, engaging them in our mission and fostering a collaborative, playful, and high-performing culture.

- Oversee daily Museum operations, including building opening and closing, cleanliness, safety, and visitor readiness.

- Act as internal project coordinator for exhibit maintenance and enhancement projects, tracking progress and communicating updates to all involved parties.

- Actively participate in the exhibit development and review process, including contributing to design concepts, project plans, and construction or repair.

- Manage and care for loose parts and exhibit materials, including sourcing, inventory, storing, refreshing, and cleaning loose parts and exhibits.

- Champion the role of loose parts in open-ended play, empowering guests to create unique, meaningful hands-on learning experiences.

- Coordinate logistics and execute setup for internal and external meetings and events, including room layouts, AV technology, and space readiness.

- Regularly circulate the Museum floor to monitor overall building and exhibit cleanliness and condition, proactively addressing any issues.

- Maintain a clean, safe, and organized Museum environment.

- Support strong cross-departmental collaboration, working together to ensure that the Museum experience is positive for all guests.

- Other duties as assigned.