Overview:    

National Children’s Museum is a world-class institution dedicated to sparking children’s imaginations and encouraging them to dream big. Located steps off the National Mall and Pennsylvania Avenue, National Children’s Museum celebrates the joy of childhood through playful science, technology, engineering, arts, and math (STEAM) exhibits and programs. As the Senior Manager of Human Resources, you will help realize this vision for hundreds of thousands of in-person and virtual visitors who engage with the Museum each year.

Qualifications:    

- 7 years of relevant professional experience;

- Bachelor’s degree required, master’s degree in human resources or relevant certification is a plus;

- Proven work experience as a human resources lead at an organization with at least 20 employees;

- Hands-on experience with Human Resources Management Systems (including payroll systems, ATS, and L&D systems);

- Understanding of labor legislation and experience working with employment counsel;

- Excellent communication abilities, emotional intelligence, and professionalism;

- Experience building strong internal culture and developing managers; and

- Experience in the nonprofit, museum, or social impact sector is a plus.

Job Responsibilities:    

As Senior Manager of Human Resources, you will be responsible for all human resources strategy and implementation at National Children’s Museum. The role will report to the Director of Operations and Finance and will serve as the only staff member focused singularly on this area of administration. The Senior Manager will play a key role in the success of the organization by influencing every employee’s experience through management of an effective HR department and ongoing staff culture. The core responsibilities of the department include, but are not limited to, the following:

- Design and implement policies that promote a healthy work environment for all Museum employees;

- Develop an Employee Value Proposition with the Museum’s Leadership Team and then build a compensation framework and benefits plan aligned to it;

- Support hiring managers to ensure the selection process for new hires is detailed and thorough, including managing reference checks for full-time staff;

- Manage the onboarding and offboarding process for full- and part-time staff;

- Manage payroll and benefits implementation and monitor organization compliance;

- Discuss employees’ career development paths with managers;

- Manage HR software systems (Gusto and CultureAmp) and the associated HR metrics (e.g. turnover rates, cost per hire, etc.);

- Organize learning and development programs with a focus on supporting staff with management responsibilities;

- Resolve employee relations issues to ensure requests and grievances are resolved in a timely manner after the completion of a thorough and fair investigation;

- Maintain HR procedures that comply with labor regulations;

- Maintain the Museum’s relationship with pro-bono legal support;

- Lead internal committees responsible for employee wellness and celebrations; and

- Perform systems, benefits, payroll, and compliance audits annually or on request.

This position will be responsible for all projects and initiatives across all HR disciplines and should expect the role to evolve as the organization grows.